NEWS & EVENTS

Silverchair to Acquire ScholarOne from Clarivate to Expand Investment & Innovation in Critical Publishing Technology

The Combined Entity Will Offer Unparalleled Services & Independent Partnership to the Publishing Community  (Charlottesville, VA) October 28, 2024 – Silverchair, the leading independent hosting platform partner for scholarly and...

Fall Forum Recap: Ways of Working

The team at Silverchair shared significant developments on how we collaborate with publishers, emphasizing transparency, efficiency, and strategic partnership. This session at Fall Forum shared key improvements to project delivery,...

Navigating the Future of Data Management: The Imperative of Data Retention Policies

As we sail through the digital age, the data we generate has become one of the most valuable assets at our disposal. The scholarly publishing community is no exception, with...

Fall Forum Recap: Client Innovation Showcase

We always love hearing from publishers in our client community about what they’re experimenting with and piloting on the Silverchair Platform. Our clients face industry challenges with ingenuity and adaptability....

Fall Forum Recap: Platform Roadmap and Beyond

In this insightful session, Product Manager Emily Hazzard and VP of Product Sven Molter reviewed 2024’s progress and shared a glimpse into the future of the Silverchair Platform, which includes...

Fall Forum Recap: Opening Conversation

At our 2024 Fall Forum, Silverchair’s exclusive, in-person client event where collaboration, innovation, and forward-thinking discussions are encouraged, Emilie Delquié, Silverchair’s Chief Product & Customer Success Officer, and Will Schweitzer,...

Program Increment 24.3 Retrospective

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

Fall Forum Recap: Platform Priority Workshops

At last month’s Fall Forum, we ran a series of workshops on some of the top priorities for platform health today: accessibility, SEO & Google, data protection & privacy, and...

FAQs regarding Silverchair’s Acquisition of ScholarOne

We are excited to announce that Silverchair has signed a definitive agreement to acquire ScholarOne Manuscripts and ScholarOne Conferences from Clarivate today. With this expansion, Silverchair will continue to serve...

Security Considerations for Using URL-Changing Proxies in Academic Institutions

As a technology platform provider, we prioritize ensuring the security and integrity of our services. With our migration to CloudFlare, we’ve improved our overall security posture, however, we’ve also encountered...

Preparing for the European Accessibility Act: Recommendations for Publishers

By June 2025, the European Accessibility Act (EAA) will be implemented, impacting member states and companies interacting with EU citizens by mandating adherence to specific accessibility standards. This act is aimed at...

Take Full Control of Your Events with Cadmore Media’s Integrated Live Events Platform

The following is a guest blog from Silverchair Universe partner Cadmore Media. As a trusted Silverchair Universe partner, Cadmore Media is proud to be a preferred technology provider for audio...

Forum @ Home: AI Lab 6 Months Later Recap

On July 25, we held a Forum @ Home webinar to walk our client community through how our AI strategy is evolving, and what we’re learning from all of you....

Program Increment 24.2 Retrospective

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

Fall Forum 2024: Agenda

We hope everyone is getting excited to share ideas and ask questions at our Fall Forum on Tuesday, September 24, in Washington DC. Our working agenda is below, and as...

Google AI Overviews: Implications & Options

With Google’s recent rollout of AI Overviews, we’re shining a spotlight on the vital connections between our platform, Google, and Google Scholar, while also exploring what AI Overviews might bring...

Introducing the AI Playground

As previewed in last month’s State of Silverchair presentation, we are delighted to open the AI Playground to clients. The AI Lab was designed as a space to transparently experiment...

Program Increment 24.1 Retrospective

In each Program Increment (PI), Silverchair’s teams enhance, improve, and grow the Silverchair Platform. We want to start taking a look back at the breadth of our progress, and keep...

Fall Forum Registration is Now Open!

Silverchair’s Fall Forum is back in person this year. It will take place on September 24 (the day before Platform Strategies) in Washington, DC. We have officially opened up Client...

April 2024 State of Silverchair Recap: AI Lab

This blog was adapted from the State of Silverchair webinar, which kicked off the 2024 Forum @ Home series. You can watch the recording here or register for future events...

IPv6: What it is and why it matters

In order to ensure a better experience and seamless access to our platforms, we are excited to announce that Silverchair now supports IPv6 – the latest version of the Internet...

Cloudflare: Ensuring Superior Protection with Silverchair

At Silverchair, we’re proud of our status as the leading independent platform partner serving the needs of scholarly and professional publishers. We’ve built our reputation on providing flexible technology solutions...

Universe Spotlight: Smart Citations: The Next Generation of Citations

The following is a guest blog post from scite, a partner in the Silverchair Universe program.  At scite we have been working for over five years to bring forward the...

Silverchair Analytics Rebuild Update

In recent weeks, our Customer Success team has been in touch with clients with an update about our Analytics Rebuild project. Below, we share a recap of that update. As...

Introducing the Silverchair AI Lab

AI is transforming our industry; the only question is how. We have spoken with many of you about your AI priorities and transformation goals, and time and again we heard...

AI-Generated Summary FAQs

AI-Generated Summaries (beta) are being piloted with select Theme clients as part of the Silverchair AI Lab. Learn more about them below, and if you’re interested in being involved, email...

2023 Publisher Working Groups, + 2024 Preview

As we usher in 2024, we want to take a moment to reflect on the progress and insights garnered from our 2023 Publisher Working Groups and share our plans for...

2023 Client Project Spotlight

In addition to the features and functionality rolled out by our Platform & Product teams, our development teams also delivered many mission-critical customizations for publishers. Below are some highlights. AAOS:...

State of Silverchair: Product & Platform

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, we shared updates from our Product and Platform teams, as well an insights on security and client services....

State of Silverchair: AI Progress

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, our AI team shared Silverchair’s commitment to incorporating AI across our organization and showcased prototypes developed by the...

State of Silverchair: Commitment to 2023 Community Feedback

In Silverchair’s 2023 Forum at Home Series Finale, the State of Silverchair, our Customer Success (CSX) team shared the results of the 2023 Client Satisfaction Survey, noting trends and areas...

Zipline Catalog Page User Filter: A Eulogy

As part of our commitment to continually enhance your experience, we’re always looking for ways to make strategic adjustments to the platform that align with our vision for a more...

Introducing Standalone Multimedia

As the publishing ecosystem changes, what we consider a first-class publication object is no longer limited to journal articles, issues, proceedings, books, and chapters. About Standalone Multimedia Standalone Multimedia (SAMM)...

The Crossroads of AI Web Crawling & Academic Publishing

ChatGPT’s ability to aggregate and generate text-based on a vast array of online content represents a double-edged sword for academic publishers. While it holds the potential to exponentially increase the...

Platform Development Request: Year in Review

The Platform Development Request (PDR) process has been a significant addition to our software platform since its introduction last October. The PDR process aims to directly involve you, our clients,...

Silverchair & Google Scholar: Takeaways from our Partnership Roundtable

Silverchair’s partnership with Google Scholar is centered around empowering publishers to enhance the discoverability of their content and improve the overall experience for authors and researchers. The Search + Discoverability...

Behind the Scenes: Performance

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

Analytics Tips: Deposits Power BI Failure Alerts

In this new blog series, we’ll offer tips, tricks, and instructions to help clients make the most of Silverchair’s analytics offering. Have an idea for a future blog? Email forum@silverchair.com....

Behind the Scenes: Agility in the Cloud

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

Behind the Scenes: Availability

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

Behind the Scenes: Technology People Infrastructure

In this series of Behind the Scenes blog posts, we’ll be sharing excerpts from our June 2023 Forum @Home event, “Unsexy & Unseen: The Hidden Benefits of Being on a...

Accessibility as User Experience

In a recent Forum event, User Experience: Designing sUXessful Interfaces, Brandon Grimes, Senior Business Analyst, discussed the strides that Silverchair has made regarding accessibility. Silverchair believes that it is imperative...

A History of UX at Silverchair

I started at Silverchair in 2015. At the time, the UX team worked very much in the design firm model where a designer would collaborate with a client on their build or redesign....

What’s in a Price? Part 2: The process in action

In Part 1, we reviewed the basic phases of the project estimate process, from request to delivery, as well as tips on making sure that process goes as smoothly and...

What’s In a Price? Part 1: The estimate process

When dealing with SWAGs and estimates, there are many layers of complexity that can make it hard to know where the numbers come from. Below, we aim to unravel and...

Ask the community: Modern approaches to consortia

Consortia offer a great way for smaller institutions to access materials they might not otherwise be able to afford and for publishers to develop close partnerships with member institutions. However,...

Silverchair Clients: Get 50% off Platform Strategies registration

Platform Strategies returns to Washington, DC on September 27th with renewed energy and excitement to tackle the technology challenges facing the scholarly publishing industry. View the preliminary agenda below, hear...

Unlock the Power of: Analysis & Content Service APIs

Need to provide your vendors with quick and easy access to the content they need without waiting for a traditional downstream deposit? Tired of manually searching through and parsing content...

2023 Silverchair | Architecture Runway

Platform Architecture plays a crucial role in ensuring a platform is scalable, flexible, secure, and future-proof. At Silverchair, our architecture team is at the forefront of driving technology innovations and...

Unlock the potential of your platform with Zero- and First-Party Affinities

As a leading provider of scholarly and professional publishing platforms, Silverchair is constantly innovating and evolving our product to help you meet your users’ needs and amplify your content’s impact....

The State of Silverchair | Analytics Spotlight

As the world’s leading independent platform for scholarly and professional publishers, Silverchair is committed to continuous improvement and innovation. In our new biannual State of Silverchair event, we share updates...

Ask the Community: Publisher Pro Tips

One of the goals of the Forum Hub is to facilitate information sharing both from Silverchair to clients as well as between publishers. Following a suggestion at a recent Publisher...

2023 Silverchair Forum Events

Registration is now open for the 2023 Silverchair Forum @Home events! One of Silverchair’s primary values centers on actively cultivating our client and industry communities, which is why Silverchair’s client...

2023 Client Working Groups

To best serve you, our clients, their needs must significantly influence our platform development plan. Publisher feedback is essential to our development plan, alongside market trends, emerging research needs, competitor...

Our Journey to Accessibility Compliance

How is Silverchair engaging more accessible content, might you ask? Here’s an inside scoop from one of Silverchair’s Senior Business Analysts. By Brandon Grimes  This past summer, we ventured on...

For Silverchair Clients: Full Data Privacy White Paper

Yesterday, Silverchair released a new white paper, “Data Privacy for Publishers: Getting ahead of the evolving global landscape,” designed to be a simple, accessible guide to help scholarly publishers prepare...

Migrating from Universal Analytics to Google Analytics 4 (GA4)

On July 1, 2023, Google Universal Analytics (UA) will stop processing new hits. Google has replaced Universal Analytics with a new product called Google Analytics 4, or GA4 for short....

Introducing the new Platform Development Request process

Those who attended Forum last week got a sneak peek of the new Platform Development Request process, or “PDR” for short. As of today, this functionality has been rolled out...

PI21 Zipline Enhancements

In PI21, Silverchair made changes to Zipline to improve performance, specifically: Archiving packages older than one year Reasoning: Archiving package metadata older than one year greatly reduces the amount of...

Silverchair + TSCP

Thanks to you and your fellow publishers, Silverchair’s success has accelerated in recent years. We have grown by nearly 40% since 2019, as our community has expanded to include more...

ICYMI: First-Party Affinity Service

In Sprint 205, Silverchair released our engagement-based affinity service into the Silverchair Platform Theme to allow Silverchair publishers to leverage user- and content-based metrics for business decisions. Silverchair’s First-Party Affinity...

GDPR & User Privacy Resources for Publishers

In June, Silverchair hosted Emilie David (Director, Copyright, Licensing & Special Projects at Science/AAAS) for a discussion on how publishers are taking on GDPR and user privacy policy compliance (watch...

Dear Composer: A Love Letter from a Silverchair BA

You know about Composer, the Silverchair authoring tool that gives first-class treatment to semi-structured content like blogs, news, and beyond. As more clients have begun using the tool, our teams...

New resource & upcoming enhancements: Accessibility at Silverchair

Silverchair has prioritized accessibility for years, having designed, developed, and hosted federal government sites that legally required 508 Compliance, such as Patient Safety Network and National Guideline Clearinghouse. Today, AA...

PI 20 Preview

Spring has sprung in Charlottesville and we’re nearly one full sprint into PI 20. While some roadmap projects were sidelined in the first two months of the year, we’re charging...

Announcing the 2022 Silverchair Forum Events!

As you know, one of Silverchair’s primary values centers on actively cultivating our client and industry communities, which is why we are so delighted to announce the 2022 lineup of...

Introducing: Ask the Community

Launched in 2021, the Forum Hub was designed to serve as just that: a hub for Silverchair clients to access important info and resources, and to hear directly from us....

Takeaways: Silverchair 2021 Client Surveys

In 2021, Silverchair conducted two different client surveys. In August, we hired DeltaThink to interview individuals at a representative subset of clients for in-depth discussions to deepen our understanding of...

PI 18 Recap

In Program Increment 18, which ran from late September through mid-December, the Silverchair team closed out the year by delivering several valuable platform enhancements, including: Adding new configurations and features...

PI 19 preview

2022 is already off to a roaring start here at Silverchair. The first quarter of this year will be dedicated to some projects to enable exciting new builds, as well...

2021 Publisher Working Group Updates

It’s already November, and our latest cohort of Publisher Working Groups have been engaging in insightful and productive discussions in the latter half of the year. Below is a recap...

Staff Spotlight: Matt Abraham

Each sprint we feature a spotlight on a Silverchairian to help clients get to know more about the people you work with on a day-to-day basis.  Matt Abraham Job Title: Business...

PI 17 Recap

It’s hard to believe fall is here and that we’re all starting to plan for the holiday season. This hasn’t slowed down Team Silverchair, and we delivered some great features...

Silverchair Analytics Upgrade

Earlier this year, we launched Silverchair Analytics, a new analytics solution that leveraged live data streams to give real-time insights to publishers. As with all Silverchair offerings, Silverchair Analytics is continuously improved...

PI 18 Preview

It’s hard to believe it, but we’ve just completed the first sprint of our last PI of 2021. This has been a year with a few pivots in regards to...

2021 Fall Forum: Background & Agenda

Over the past six months, we’ve enjoyed having the opportunity to regularly engage with you on key platform and industry topics through the Silverchair Forum @Home and Platform Strategies Webinar...

Analytics 101: Recording & Additional Resources

Watch the recording from the August 2021 Silverchair Forum event and explore the resources below to help answer your data questions and more. Further reading & resources: Silverchair’s Google Analytics...

Introducing the NEW Silverchair Platform User Guides

Connected to the launch of the Tools Portal is the release of redesigned, updated, and upgraded Silverchair Platform Tool User Guides. The project to refresh our user guides has been...

PI 17 Preview

While it may be the summer doldrums in Virginia right now, Silverchairians are filling these dog days of summer with tireless work to cross items off of our list for...

Google Analytics Starter Guide

Google Analytics (GA) is an extremely valuable but also complex tool. This guide is designed to help Silverchair clients get started in navigating GA’s different areas, discovering useful metrics and data,...

Welcome to the Forum Hub

If you’re reading this post, it means you’ve already found your way to our new Silverchair-client-only space, The Forum Hub—welcome! The recent absence of in-person meetings and the community-building that...

Coming Soon: Silverchair Analytics

Last December, we announced the development of Silverchair Analytics, our new cloud-based analytics solution and data visualization tool. Now, we’d like to give you additional insight into this new offering, how...
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