ScholarOne Terms

Last updated: November 18, 2024 Click here for PDF version   These ScholarOne terms (“Terms”) creates a framework of contract terms that govern your use of ScholarOne products, services, and...

Agentic Frameworks: Observations from the Silverchair AI Lab

Silverchair’s AI Lab is our home for experimentation and education in partnership with our community. It not only offers a flexible space where we can bring prototypes to our clients...

ScholarOne Acquisition Resources

On November 12, 2024, Silverchair closed our acquisition of ScholarOne Manuscripts and ScholarOne Conferences (read the announcement here). This new combined offering sets Silverchair apart in the industry as an...
Silverchair + ScholarOne

Silverchair to Acquire ScholarOne from Clarivate to Expand Investment & Innovation in Critical Publishing Technology

The Combined Entity Will Offer Unparalleled Services & Independent Partnership to the Publishing Community  (Charlottesville, VA) October 28, 2024 – Silverchair, the leading independent hosting platform partner for scholarly and...
a customer-centric culture in action

A Customer-Centric Culture in Action

Looking back at my first year at Silverchair, I can’t help but be impressed by my colleagues and by the organization’s true culture of dedication to our clients. Silverchair’s commitment...
Preparing for the European Accessibility Act: Recommendations for Publishers

Preparing for the European Accessibility Act: Recommendations for Publishers

By June 2025, the European Accessibility Act (EAA) will be implemented, impacting member states and companies interacting with EU citizens by mandating adherence to specific accessibility standards. This act is aimed at...
ai lab 6 months later

The AI Lab: Six Months Later 

At the start of this year, Silverchair launched the AI Lab as a home for experimentation in partnership with our client community. As our CTO Stuart Leitch said at the...
sensus impact 4 month checkup

Sensus Impact: Four-month checkup

It’s been over four months since the launch of our newest product, Sensus Impact. When I think about the effort evolved in conceiving and developing Sensus, and the care and...
AI Playground press release

Silverchair Releases New AI Playground for Safe & Transparent Experimentation

(Charlottesville, VA) May 7, 2024 – Silverchair announced the release of a new AI Playground, the latest from the Silverchair AI Lab, which launched earlier this year with three active...
Purpose and adaptability in work and life

Purpose & Adaptability in Work & Life

As we shared earlier this year, Silverchair recently added a fifth core value: “Innovate with Purpose and Adaptability.” This value recognizes the accelerated pace of change that our industry and...
lightning strikes twice

Lightning Strikes Twice: Key Takeaways from Recent Conferences

Since 2020, time has become a truly incomprehensible thing. Suddenly, we find ourselves in the second quarter of 2024, and while on one hand it seems to have gone by...
Back to basics? content delivery shifts in 2024

Back to Basics? Content Delivery Shifts in 2024

The last decade has seen a proliferation of research delivery channels and a diffusion of content via increasingly diverse means. The rise of aggregators, video abstracts, lay summaries, and now...

Global Careers

Silverchair is a growing, global organization, with publishers and team members across the world. Our transition to being a remote-first workplace further enabled us to hire the best candidates for any...
sensus impact 101

Sensus Impact 101: Everything you need to know

Sensus Impact launched on Wednesday, February 14 (a little Valentine’s treat for the scholarly publishing community). This launch was exciting not only because of the clear need it filled in...
How AI Will Transform Scholarly Publishing

How AI Will Transform Scholarly Publishing

It’s impossible to write a report on trends in any industry and not mention AI. The recent acceleration of both its availability and its capabilities means it has potential applications...
introducing ai lab

Silverchair’s AI Lab Launches Prototypes to Transform Science Communication

(Charlottesville, VA – January 29, 2024) Silverchair announces the launch of the new AI Lab with several AI-powered features: a content discovery and recommendation tool that creates new ways for...
2023 Publisher Working Groups and 2024 preview

2023 Publisher Working Groups, + 2024 Preview

As we usher in 2024, we want to take a moment to reflect on the progress and insights garnered from our 2023 Publisher Working Groups and share our plans for...
chess go tipping point

Chess, Go, and the Tipping Point of AI 

This blog is based on an excerpt from the 2023 Platform Strategies opening keynote, which may be viewed in full here.   It’s no secret that there are numerous areas where...
silverchair ai lab logo

The AI Lab

The AI world moves fast, and scholarly and scientific content is too important to be left behind. We’ve created the AI Lab as a flexible space where we can bring...
AI reading roundup, january 2024

January 2024 AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fifth in a new monthly series. (Read the last issue...
2023 retro

2023 Silverchair Retrospective

2023 was the year of AI everything. But as we experimented, learned, and debated as a company and an industry, Silverchair was also hard at work maintaining the high levels...
December 2023 AI Reading Roundup

December AI Reading Roundup

As the world experiments, innovates, and legislates around AI, we have gathered a reading list from the last month, the fourth in a new monthly series. (Read the last issue...
meet our leaders: emilie delquie

Meet our Leaders: Emilie Delquié

Emilie Delquié joined Silverchair full time in September, working closely with clients through a variety of events and other engagements. Below we asked about what themes she has seen in...
Upskilling for an AI-Integrated Workforce

Upskilling for an AI-Integrated Workforce

Like organizations everywhere, Silverchair is feverishly processing the changes the advent of generative AI technology has brought. In recent months, we’ve created a dedicated AI development team that is rapid...
PS23 TAKEAWAYS: hear from attendees

Platform Strategies: Attendees Share Their Takeaways

Platform Strategies attracts over 150 thought leaders and decision-makers from across our industry for a day of engaging, inspiring discussions, with ample networking built in to the day. A third...

Behind the Scenes: Security

As the Director of Technical & Security Operations, Robb Burgess and his teams ensure that our publisher sites are secure, available, and stable. Robb recently received his CISSP (Certified Information Systems...

Platform Strategies: Silverchairians Share Their Takeaways

Recordings from the 2023 Platform Strategies event are now available in the archive. Here are the takeaways from Silverchair attendees. You may also view photos from the event here. Craig...
Introducing sensus impact's community of practice

Introducing Sensus Impact’s Community of Practice

This summer, Silverchair convened the first meeting of the Sensus Impact Community of Practice. In the lead-up to this meeting, individuals from over 30 organizations in the scholarly publishing industry...
AIP Publishing and Silverchair

Case Study: AIP Publishing

A wholly owned not-for-profit subsidiary of the American Institute of Physics (AIP), AIP Publishing’s mission is to advance, promote, and serve the physical sciences for the benefit of humanity by...
Agile work environments

Agile Work Environments: Prioritizing People in the Best and Worst of Times

Fostering a people-centered agile work environment in the best of times requires patience and intentionality. In the face of intense change and crisis, organizations can be tempted to make short-term trade-offs with...
Introvert graphic

Career Development and Networking for Introverted Leaders

The 2023 Society for Scholarly Publishing meeting hosted a popular panel discussion with self-identified introverted leaders for a conversation about the specific challenges and benefits of being an introvert when...
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Community-Led Growth – a Major Strategy for 2023

This guest blog is written by Charles Thiede, CEO & Co-Founder of Zapnito, a partner in the Silverchair Universe program. Communities are in the spotlight at many organizations thanks to the...
AIP Publishing and Silverchair

AIP Publishing Launches on the Silverchair Platform

(Charlottesville, VA and Melville, NY) April 24, 2023 – AIP Publishing (AIPP) and Silverchair announced today the launch of AIPP’s new digital publication platform, home to the most influential research,...
migration

Migration Resources

``Silverchair conducts migrations more expertly than anyone in the industry. Moreover, their attention to the client experience is unrivaled. From the very first welcome message to the on-time launch of...
demystifying migrations part 2

Demystifying Migrations, Part 2: Insights Into the Platform Migration Process

As covered in Part 1 of this series on the modern platform migration process, changing platforms is no longer the headache it once was. After years of experience, industry-wide collaborations,...

Forum Event Archive

Return to the Forum Hub Recordings for Silverchair Forum events from 2021-2024 may be found below. 2024 Silverchair Fall Forum Keynote: The Future of Silverchair Silverchair CEO Will Schweitzer provides...
2023 Publisher working groups

2023 Publisher Working Groups

To best serve our clients, their needs must significantly influence our platform development plan. Publisher feedback is essential to our development plan, alongside market trends, emerging research needs, competitor activity,...
2023 content trends

2023 Content Trends

In our second annual Publishing Tech Trends report, Silverchair & Hum partnered to gain insight into what industry leaders think will drive change in 2023. Below, read excerpts from the...
Silverchair Summit 2022

Reflections from the 2022 Silverchair Summit

Last month, Silverchair convened not one but TWO major community events (oh, and sponsored / co-organized a Charlottesville community event as well!). One of those was the Inaugural Silverchair Summit,...
fall forum 2022

Reflections on the 2022 Silverchair Fall Forum

After three years of virtual events, last week we convened our client community in our hometown for two days of education, collaboration, and relationship-building. And it was amazing. But don’t...

Case Study: Oxford University Press

Oxford University Press (OUP) is a department of the University of Oxford. It furthers the University’s objective of excellence in research, scholarship, and education by publishing worldwide. OUP is the...
Will Schweitzer and Stephanie Lovegrove Hansen in conversation

An Interview with Will Schweitzer

Silverchair recently announced a new capital partnership as well as the appointment of Will Schweitzer (previously Chief Product & Customer Success Officer) as President. Learn more about these developments in...
Silverchair + Thompson Street

Silverchair Accelerates Product Development & Expansion through New Capital Partnership

Silverchair selects Thompson Street Capital Partners for major growth investment (Charlottesville, VA and St. Louis, MO) August 11, 2022 – Silverchair, the leading independent content management, product enablement, and digital...
Strength graphic of hand holding a barbell

Silverchair’s Strengths-Based Reviews Unlock Passion and Potential

The research supports what all great leaders innately understand: there is no leverage in weakness. This is why in the Fall of 2021, Silverchair adopted a strengths-based approach to performance management. ...

Composer: American Society of Hematology Case Study

The following case study is based on a client demo by Gwen Travis, Manager, Digital Publications at the American Society of Hematology. The Challenge After migrating their journal content to...
SWAN

Spotlight: The Silverchair Women & Allies Network

Several years ago, after-work gatherings of several Silverchair women started to morph into standing get-togethers prompting insightful discussions, shared laughs, and a platform for stronger working relationships. That group has...

For Developers

Silverchair employs over 40 developers with a hybrid working environment that gives teams the flexibility to work remotely or in our historic Charlottesville offices in whatever combination works best for...

Case Study: AAOS

The American Academy of Orthopedic Surgeons (AAOS)  is a non-profit medical association representing more than 38,000 orthopedic surgeons. AAOS provides education and practice management services to surgeons and healthcare professionals. ...

Case Study: AMA Ed Hub

Silverchair has collaborated with the American Medical Association (AMA) via the JAMA Network since 2012, hosting JAMA®, one of the most-cited and highly regarded medical journals in the world, together...
People at Silverchair

Diversity, Equity, & Inclusion at Silverchair

Silverchair’s mission is to change the world for the better by empowering creators and users of scholarly and professional knowledge to maximize their positive impact on humanity. As a company that aims to innovate...
hybrid workplace

Promoting Organizational Health through Explicit Hybrid Work Norms

Earlier this year we published our best thinking on “How to make video meetings less terrible.” Since then, we have deepened our understanding of the work norms our people need...

Do research-paper recommendations work?

This guest blog is written by Michael Upshall, Head of Sales & Business Development at UNSILO, a partner in the Silverchair Universe program. Most content-based websites contain recommendations. Whether you...
meeting

2021 Publisher Working Groups

As part of Silverchair’s ongoing dedication to partnership, we convene specialized Publisher Working Groups for 4-6 month periods, centered on topics surfaced at our annual Silverchair Forum client events, shared...

SPDP Context, Process, & FAQs

Context & Process   SPDP Input Sources - What informs the plan? Silverchair designs the SPDP informed by feedback directly from clients; from Silverchair’s customer success, delivery, sales, and technology...

Silverchair’s Workplace of the Future Comes Into Sharper Focus

In April, Silverchair released our second Workplace of the Future survey to ask more of the questions we need answered in order to fine-tune our evolving hybrid work model. We compiled some insightful data...
getftr

Silverchair Joins GetFTR

May 18, 2021 – Silverchair, the leading independent platform partner for scholarly and professional publishers, has adopted GetFTR (Get Full Text Research) technology, supporting a more streamlined and smarter way...
faq

2020 Publisher Working Groups: University Presses

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...

2020 Publisher Working Groups: Curation & Commerce

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...

2020 Publisher Working Groups: Future First-Class Objects

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...
PSWS speakers

Announcing the 2021 Platform Strategies Webinar Series

As with everything else last year, Silverchair’s 2020 Platform Strategies event was shifted to virtual, with three individual events spread across five months. While we missed the dinners and side conversations, the...
meeting

2020 Publisher Working Groups: Text and Data Mining

Last year, as part of our commitment to partnership, Silverchair assembled specialized Publisher Working Groups. The working groups are time-bound and focus on topics surfaced at Silverchair Forum events, shared...
meeting

Here to Stay: Planning for the Remote Hybrid Future

My first introduction to remote work was in the early 2000s, when I started doing some HR consulting from my tiny apartment in DC. This was still during the time...
faq

New Year’s Evolutions: Tips & Tricks for Publishers

It’s the start of a new year, and for many of us, simply getting through 2020 is enough of an achievement. But if you are ready to hit the ground...
interview screen capture

VIDEO BLOG: A behind-the-scenes interview about the new Silverchair Composer

Silverchair recently announced the launch of Composer, a new authoring product that extends first-class publication treatment to content such as blogs, commercial or sponsored content, journalistic features, marketing pieces, news,...
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Silverchair Drives Innovation with the Announcement of Three Major Product Tools

Silverchair announces three major product developments that provide publishers with broader support for their content and deeper insights to meet business needs.
opening content slide

Lasting Effects – What the Pandemic Will & Won’t Change

Change and adaptation have been a near constant in 2020, but which changes will we carry forward, and which are we doing only out of necessity? Hear insights from our July Platform Strategies Webinar Series event.
AMA Society Street webinar

Thinking Holistically About Content: Society Street Webinar Recap

In early July, Society Street hosted Paul Gee, Vice President of Product Management and Development for the JAMA Network, and Julie Gill, Vice President and General Manager for AMA Ed...
Keyboard and magnifying glass

Analytics to Action: How Recent Changes to Google Analytics Affect How Publishers Are Able to Understand and Convert their Audiences

This guest blog is written by Debbie Wilton, Marketing Manager for PSI, a partner in the Silverchair Universe program. To know that an article was viewed or downloaded one hundred...

Managed Services

let's talk Silverchair provides high-touch development and strategy services to help our publishers launch new digital products, expand existing offerings, and keep pace with evolving standards and practices. Our clients...

PS19 – The Research and Publishing Experience – View from the Front Lines

This is a window into the world of those producing and consuming scholarly and professional content – academics and practitioners. Topics include: How do you keep on top of the...

Inspire, Catalyze, and Support: the Silverchair Workplace

The start of a new year provides a chance to reflect and to set goals, both personally and professionally. Below, Silverchair’s Chief Operating Officer offers his ruminations on the Silverchair...

Current Openings

View current openings and apply via this link, or reach out to us with questions.

Reflections from Platform Strategies 2018, Part 2

Recordings and slides from Platform Strategies 2018 are now available on our website, and we’re delighted to share more reflections from our team on the incredible insights shared during the...

The Path to Annotation for Researchers and Publishers

This guest blog is written by Heather Staines, Director of Partnerships at Hypothesis, a partner in the Silverchair Universe program. With the revelation of illegal Facebook data use by Cambridge Analytica and...

Case Study: The American Board of Surgery

The American Board of Surgery's SCORE® Portal The American Board of Surgery is an independent, nonprofit organization founded in 1937 to provide board certification to individuals who have met a defined...

Silverchair Releases Text and Data Mining Interface Optimized for Machine Learning and AI

(Charlottesville, VA) March 21, 2018 – Silverchair Information Systems (Silverchair) announced today the release of a new Text and Data Mining Interface to the Silverchair Platform. Designed for large-scale data...

The Benefits & Balance of Scale: Strategies 2017 Recap

Last month’s Silverchair Strategies was a rewarding day of interaction and feedback, stimulating discussions, and catching up with industry colleagues at the beautiful Apella Event Space in NYC. Slides and...
JAMA network logo

Case Study: JAMA Network™

JAMA Network The JAMA Network publishes JAMA®, one of the most-cited and highly regarded medical journals in the world, together with JAMA Network Open™, and eleven specialty journals to offer...

Altmetric

  Deliver instant access to real-time attention insights Altmetric tracks and collates the online attention surrounding scholarly content in real time, making it easy to stay up to date with...

Zapnito and Silverchair Partner to Create and Enrich Knowledge Communities

(Charlottesville, VA and London, UK) June 23, 2017 – Silverchair Information Systems (Silverchair) and Zapnito announced today a new partnership to enable STM and humanities publishers, professional societies, and other...
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